Security and Confidentiality Have
eharmony uses good security features, plus SSL-encrypted data sign and stringent confirmation techniques, along with Sms and you can email verification to ensure users enjoys a beneficial safe feel on the program.
Users can also mask the dating profiles entirely or merely generate particular elements visible to others, look anonymously, and block and you may report pages.
eharmony Support service
We’ll respond to most relationships inside times, however the really it requires to get back to you is actually 24 hours.”
The consumer studies is actually blended about statement, with many saying the consumer support try very good, while others weren’t happy with just how long it grabbed to help you rating an answer.
They are doing has a brilliant detail by detail FAQ area and you can a general contact form via the website and you can cellular app, but there is zero real time speak solution otherwise contact number to own real-day help.
Whatever they master is the extensive matchmaking information blogs, gives members numerous suggestions because of their matchmaking lifetime.
This is the help Heart
This is what the newest eharmony Assist Cardiovascular system works out. Make use of the browse bar above add the questions you have and get directed to your right answer. As you can see, there is a meal where you are able to search for your condition or question of the issue. There is also a complete point seriously interested in “Preferred Solutions.”